{"id":697,"date":"2021-10-23T11:53:18","date_gmt":"2021-10-23T17:53:18","guid":{"rendered":"https:\/\/apextechnologiesnm.com\/apexsecurity?page_id=697"},"modified":"2026-02-14T12:03:47","modified_gmt":"2026-02-14T19:03:47","slug":"support","status":"publish","type":"page","link":"https:\/\/apextechnologiesnm.com\/apexsecurity\/support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-content\/uploads\/2021\/11\/live-support3-300x300-1.png\" alt=\"\" class=\"wp-image-1044\" srcset=\"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-content\/uploads\/2021\/11\/live-support3-300x300-1.png 300w, https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-content\/uploads\/2021\/11\/live-support3-300x300-1-150x150.png 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption class=\"wp-element-caption\">Photo by Dan Meyers on Unsplash<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><span class=\"st-text\">APEX Technologies<\/span> is a locally-owned and operated security-system company. We have technical staff in the Las Cruces, NM, area that are on-call 24-hours a day, 7-days a week, to provide you with emergency help when you need it.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group call-us-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p style=\"font-size: 1.8rem; color: lime; margin:0 1rem 0 0;\">For emergencies, call us at&#8230;<\/p>\n\n\n<button class=\"btn-rounded primary-color\"><a href=\"tel:+1575-527-9070\" class=\"custombutton\"><span>(+1)575-527-9070<\/span><\/a><\/button>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">For non-emergencies, fill in the work-order form below and we will contact you within one business day.<\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f989-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"989\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/apexsecurity\/wp-json\/wp\/v2\/pages\/697#wpcf7-f989-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"989\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f989-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<fieldset class=\"contact-us-fieldset\">\n\t<legend class=\"contact-us-legend\">Work-Order\n\t<\/legend>\n\t<p><label> First Name <span class=\"form-req\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Joe\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Your Email <span class=\"form-req\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"joe.smith@gmail.com\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label> Best Time to Call<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-time\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-time\"><option value=\"Morning\">Morning<\/option><option value=\"Afternoon\">Afternoon<\/option><option value=\"Evening\">Evening<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label> Type of Property<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-type\"><option value=\"Commercial\">Commercial<\/option><option value=\"Government\">Government<\/option><\/select><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/fieldset>\n<p><label> Work Requested <span class=\"form-req\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-text\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"contact-text\"><\/textarea><\/span><br \/>\n<\/label>\n<\/p>\n<p><label>Phone Number (requires country code +1)<span class=\"form-req\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mo_phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel mo_phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"+1575-123-4567\" value=\"\" type=\"tel\" name=\"mo_phone\" \/><\/span><\/label>\n<\/p>\n<div style=\"margin-bottom:3%\">\n\t<p><input type=\"button\" class=\"btn-rounded primary-color\" style=\"width:100%\" id=\"miniorange_otp_token_submit_4e28b2f\" title=\"Please Enter a phone number to enable this.\" value=\"Click here to verify your Phone\" \/>\n\t<\/p>\n\t<div id=\"mo_message\" hidden=\"\" style=\"background-color: #f7f6f7;padding: 1em 2em 1em 3.5em;\">\n\t<\/div>\n<\/div>\n<p><label>Verify Code <span class=\"form-req\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone_verify\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phone_verify\" \/><\/span><\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\n\n<h3 class=\"wp-block-heading midpage-title\" id=\"resources\">Resources<\/h3>\n\n\n\n<div class=\"wp-block-group resources-table\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"table-container\" role=\"table\" aria-label=\"Resources\">\n  <div class=\"flex-table header\" role=\"rowgroup\">\n  <div class=\"flex-row first\" role=\"columnheader\">Brand<\/div>\n  <div class=\"flex-row\" role=\"columnheader\">Model<\/div>\n  <div class=\"flex-row\" role=\"columnheader\">Video<\/div>\n  <div class=\"flex-row\" role=\"columnheader\">Official Website<\/div>\n  <div class=\"flex-row\" role=\"columnheader\">User Manual<\/div>\n<\/div>\n<div class=\"flex-table row\" role=\"rowgroup\">\n  <div class=\"flex-row first\" role=\"cell\"><span class=\"flag-icon\"><\/span> DSC<\/div>\n  <div class=\"flex-row\" role=\"cell\">PC4020 <\/div>\n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/www.youtube.com\/user\/DSCintrusion\/videos\" target=\"_blank\" rel=\"noopener\">Technical Training<\/a><\/div> \n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/www.dsc.com\/index.php\" target=\"_blank\" rel=\"noopener\">https:\/\/www.dsc.com<\/a><\/div>   \n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-content\/uploads\/2021\/11\/PC4020_UserManual.pdf\" target=\"_blank\" rel=\"noopener\">Open File<\/a><\/div>\n<\/div>\n<div class=\"flex-table row\" role=\"rowgroup\">\n  <div class=\"flex-row first\" role=\"cell\"><span class=\"flag-icon\"><\/span> DSC<\/div>\n  <div class=\"flex-row\" role=\"cell\">PC1616\/ PC1832\/ PC1864 <\/div>\n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/www.youtube.com\/user\/DSCintrusion\/videos\" target=\"_blank\" rel=\"noopener\">Technical Training<\/a><\/div>\n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/www.dsc.com\/index.php\" target=\"_blank\" rel=\"noopener\">https:\/\/www.dsc.com<\/a><\/div>     \n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-content\/uploads\/2021\/11\/DSC_powerseries_User_Manual.pdf\" target=\"_blank\" rel=\"noopener\">Open File<\/a><\/div>\n<\/div>\n   \n<div class=\"flex-table row\" role=\"rowgroup\">\n  <div class=\"flex-row first\" role=\"cell\"><span class=\"flag-icon\"><\/span> Hanwha Techwin<\/div>\n  <div class=\"flex-row\" role=\"cell\">XRN\/ QRN <\/div>\n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/www.youtube.com\/watch?v=sb52GgTF9DY\" target=\"_blank\" rel=\"noopener\">Technical Training<\/a><\/div> \n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/www.hanwhasecurity.com\" target=\"_blank\" rel=\"noopener\">https:\/\/www.hanwhasecurity.com<\/a><\/div>\n  <div class=\"flex-row\" role=\"cell\"><a href=\"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-content\/uploads\/2021\/11\/manuals_qrn-410s_qrn-810s_qrn-1610s_190215_en.pdf\" target=\"_blank\" rel=\"noopener\">Open File<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>APEX Technologies is a locally-owned and operated security-system company. We have technical staff in the Las Cruces, NM, area that are on-call 24-hours a day, 7-days a week, to provide you with emergency help when you need it. For emergencies, call us at&#8230; For non-emergencies, fill in the work-order form below and we will contact &hellip; <a href=\"https:\/\/apextechnologiesnm.com\/apexsecurity\/support\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Customer Support<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-697","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-json\/wp\/v2\/pages\/697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-json\/wp\/v2\/comments?post=697"}],"version-history":[{"count":52,"href":"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-json\/wp\/v2\/pages\/697\/revisions"}],"predecessor-version":[{"id":1824,"href":"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-json\/wp\/v2\/pages\/697\/revisions\/1824"}],"wp:attachment":[{"href":"https:\/\/apextechnologiesnm.com\/apexsecurity\/wp-json\/wp\/v2\/media?parent=697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}